posted 11-03-2005 11:57 PM               

To: Sean, Owner - Mid City Auto Salvage
2431 N. 30th St.
Milwaukee, Wisconsin 53210
Tel: 800 263 8803 Fax: 414 263 5124

*********************************Urgent*********************************

Dear, Sean

As a courtesy to your business, I would like to give you one last chance to rectify what has become a very difficult and unfair situation.

The purpose of this letter is to inform you that if you do not resolve the dispute I have with your business in a fair and equitable way by November 10, 2005, I have no choice but to take my complaint to the organizations listed on the enclosed page. This list is by no means exhaustive and I will filing complaints with numerous other consumer agencies.

I want to believe that your business does not typically treat its customers the way you have treated me. Please make things right so I do not have to take the next step.

What I am requesting is that you refund the amount of $1,495.00 (paid to you on 7/19/05 by check) that I paid to your business in good faith that you would provide me with the correct and working engine for my 1994 Land Rover/Range Rover 4.2L County Edition. Or provide me with the correct replacement engine, as promised. To date, I still do not have the engine I paid for.

Please understand that time has run out on this issue, as I have been dealing with this for approximately 5 months now. As you can see by the enclosed letter describing how your business treated me, and the list of reporters and government agencies on the following sheet, I am prepared to take action on November 10, 2005 if you and your business do not follow through and resolve this situation in a way that is fair and equitable to me.

Now it's up to you. I look forward to hearing from you soon.

Regards,

posted 11-11-2005 12:17 PM               

quote:

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Originally posted by Squeeky Wheel:
This outfit claims to ship thousands of used car engines and I wonder if anyone out there has had the same experience I've had. I recently had to file a formal complaint after the "Customer Service" manager, Sean, repeatedly hung up the phone on me while I was trying to verify a shipping and receiving address. I paid this outfit $1,450 for an engine, which I received....two major problems. 1. They sent me the wrong engine and, 2. The engine was seized and didn't work, which we only found out just before my mechanic went to install it. I couldn't believe the way they handled their customers. He actually cused and yelled at me on the phone for DOING HIS JOB!! Attached is the letter I recently sent to them demanding a refund in attempt to resolve the issue.

To: Sean, Owner - Mid City Auto Salvage
2431 N. 30th St.
Milwaukee, Wisconsin 53210
Tel: 800 263 8803 Fax: 414 263 5124

*********************************Urgent*********************************

Dear, Sean

As a courtesy to your business, I would like to give you one last chance to rectify what has become a very difficult and unfair situation.

The purpose of this letter is to inform you that if you do not resolve the dispute I have with your business in a fair and equitable way by November 10, 2005, I have no choice but to take my complaint to the organizations listed on the enclosed page. This list is by no means exhaustive and I will filing complaints with numerous other consumer agencies.

I want to believe that your business does not typically treat its customers the way you have treated me. Please make things right so I do not have to take the next step.

What I am requesting is that you refund the amount of $1,495.00 (paid to you on 7/19/05 by check) that I paid to your business in good faith that you would provide me with the correct and working engine for my 1994 Land Rover/Range Rover 4.2L County Edition. Or provide me with the correct replacement engine, as promised. To date, I still do not have the engine I paid for.

Please understand that time has run out on this issue, as I have been dealing with this for approximately 5 months now. As you can see by the enclosed letter describing how your business treated me, and the list of reporters and government agencies on the following sheet, I am prepared to take action on November 10, 2005 if you and your business do not follow through and resolve this situation in a way that is fair and equitable to me.

Now it's up to you. I look forward to hearing from you soon.

Regards,

Concerned Consumer

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posted 11-18-2005 02:49 AM               

Probably too late for you squeeky to use but file this for future refferance.

There are consumer laws unused and virtually unused that would shift them into a thirty day rectification or they are liable for 3x all costs incurred...

Under the Annotated Uniform Commercial Codes, Chapter 93a, there is a provision to protect consumer from high pressure sales, (gives you 3 days to return "anything")(uncontionable sale due to high pressure) and fraud/deception. Within ten days of a problem of a purchase, or if a warrantee,a problem occurs and company falters(warrenteer) you can write up a thirty day letter explaining grievances and demand restitution within thirty days. Then state that failure to comply within the thirty days they will be subject to three time all costs, purchase, court, filing,etc. incurred and make shure the ammount is in the summary.
THAT always screws with their mind. That gives them a chance to straighten things out. Also gives them less of a playaround time w/u.. Once written up, have it notorized, file it with the clerk of your local court house. Then send it to where ever it needs to go registered.

I love consumer law, practially no-one knows about this law.. Guarranteed they will smile at the court house and the nice thing about it you can do it "yourself" Anytine a warranty is given that is a binding contracy. Any deveation of said warranty is fraud and deception..

posted 11-20-2006 02:27 PM               

quote:

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Originally posted by dontunome:
You guys got off cheap.. They owe me 6000.00 right now. I was called by someone named William who said he purchased Mid city and will be taking over.. He promised me my money and said it was on the way but need to go through the lawyers first. That was 4 weeks ago...

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