I grew up in my dad's small town grocery store in a little town in Michigan. I was thought that
you must do what ever it took to give people what they wanted, no mater what. We would put up and
deliver special orders, fill jugs of vinegar in the back room, replace busted windows, special order
"stuff" that would be delivered by GreyHound buss then store it for them until they could pick
it up. Make a long story short my dad taught me what the work ethic means and how
to make people want to come back and get more of what ever it is I was selling, or offering
in life. To bad other dads didn't do as good a job. Last winter my wife bought me an electric anchor
for my fishing boat.
I was a gift I wanted and appreciated but I think she was tired or pulling
of the rope whenever she went along. Anyway it was a great gift and it made me happy. I went into R &
S Boats in Rome City, Indiana.
to make an appointment for the "simple installation" or so the box said. I
was told that it would be a month before they could get to it which didn’t seem unreasonable as it was
spring, so I made the schedule and wrote it on my calendar. On the appointed day, a Friday, I left
work early so I would be sure to get my boat to R & S on time and I could park it where they
wanted it. I didn't realize it but I had a flat tire on my trailer and had to deal with that first.
When I got to R & S I was met by an overly busy "service" person and when I told him my name he started into a tirade about how he didn’t want to install an electric device in an old boat and he just knew it would take to long and he couldn't tie up his people like that.
I said that I sure wished that I was told that when I make that appointment or that I would have been given a call. He mumbled something under his breath and I left with my ego bruised and my feelings
hurt.
He blamed the "girl" that made that date and said she should have known ne didn't do that.
If you go into that store you will see that they sell the same unit on their
shelf. I might add that last summer I had work done on my "old" boat and they were more than happy to
take my money then.
My whole point is why can't we treat each other the way my dad did. To
bad not enough of us listened. And to bad insensitive people have jobs that deal with our lives
and passions. And to some of us to sit in a boat on a beautiful morning listening to the loons and
maybe catch a fish or two is truly a passion. To bad my wife has to still work the rope!
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