They claim that they have ordered parts on three different dates. They can not tell me when it will be ready. Numerous calls to their customer service headquater has proved useless as they continue to refer me back to their SF service center. I even e mailed them and they sent back an eletronic response that they recieved my E Mail but no response whatsoever, as far as solving the problem.
I have driven over 100 miles round trip. Payed toll fare across the bay bridge. I Have made several long distance toll phone calls and have been without a reciever for six weeks. It is shameful that a company as big as Panasonic has forgotten that it is the public buying their products that has made their company as successful as it is today.
And then they have the nerve to offer to sell me an exteded waranty when they can't even fix it under the factory waranty!!
||65.35.32.190||reg|| Z||000001||theunderdog||05-23-2001||02:38 AM||theunderdog@stories.com||Hi,
Your voice has been heard your pain has been felt, because of your victimization of this company. I came across your complaint on Technic Panasonic. I am now compiling a file on this company and have numerous complaints. It is time to cease this companies operating tactics. I know many of you by now have probably given up, feeling that it may have been a waste of time airing your complaints. But remember collectively with the amount of dissatified customer with this store we're going to either cease operations completely or at the least slow down their money flow considerably. Regardless, of how long its been since your experience please don't hesitate to respond, because the long existing track record of this company is and important factor.
I'm a reporter for the RipOffReporter.com/ badbusinessbureau.com, they are a non-profited consumer advocate group and have had over 9 million visitors as well as 4'188 complaints filed today. This is an uncensored site for airing complaints unlike the Better Business Bureau which is a paid membership organization. Also it is unlike many sites that put your complaints up to view only, but never help you resolve them. Regardless of whether a company rectifys it complaint their file will still be and open book for the whole world to see at the badbusinessburea.com This way a consumer can make a conscious decision on what they see in writing as to whether or not they want to do business with them.
My goal is to expose these companies by way of submitting as many stories as possible on any given corporation through my direct contact with the editor and his staff. With the cooperation of everyone these companies or any type of service orientated institutions will be forced to clean up their shoddy business tactics or their money flow will be decreased.
The only way to effectively do this is to create a file with accurate and honest information on any company that is victimizing the everyday citizen. The more complaints on any given company will force them to succumb to pressure and change. I will be happy to personally submit your stories with your permission to this site since the editor does give my submissions immediate attention. Most of the stories are anonynomous and is the option of the sender, but I will be glad to put your story under my name for anyone who's not comfortable with using their own name.
Please feel free to give my below e-mail address to anyone who feels that they have been Ripped0ffed. Also please give as much information about company as possible such as, name, address, and phone#. This will help others to identify if this might be the same company that their complaining about.
Please send all responses to below e-mail address.
Attn: Please no complaints can be filed without the address, phone# of company you're reporting.
theunderdog@stories.com
PS: MAKE SURE THEY MAKE THE RipOffReport!
quote:
Originally posted by ggoodsize:
I purchased a Technics SADA 8 reciever and it played all of ten minutes before it quit working. I took it to the SF. Panasonic repair center and they said it would be about a week or two. It has been six week and it still isn't fixed.They claim that they have ordered parts on three different dates. They can not tell me when it will be ready. Numerous calls to their customer service headquater has proved useless as they continue to refer me back to their SF service center. I even e mailed them and they sent back an eletronic response that they recieved my E Mail but no response whatsoever, as far as solving the problem.
I have driven over 100 miles round trip. Payed toll fare across the bay bridge. I Have made several long distance toll phone calls and have been without a reciever for six weeks. It is shameful that a company as big as Panasonic has forgotten that it is the public buying their products that has made their company as successful as it is today.
And then they have the nerve to offer to sell me an exteded waranty when they can't even fix it under the factory waranty!!
[This message has been edited by theunderdog (edited 05-23-2001).]||207.251.205.220||reg||